Dirty sex chatbot
Again, interactive voice “chatbots” operating on platforms such as Alexa or Google Home do not use “text,” but the design elements are the same. It’s the “meat and potatoes” of how the chatbot operates and is, therefore, critical to the user experience.
First, it’s important to discuss the very name of the entity itself — .
As far as I can tell, it was Mark Zuckerberg himself who solidified the word “chatbot” as the industry standard term for this particular type of interface.
Specifically, this means: From the user’s perspective, text from the chatbot appears “all at once” in a rather startling way.
Therefore, the longer the chunk of text that appears, the more it will disturb the user.
Regardless of format, a chatbot is, essentially, an attempt to provide a human-like interface for a real-time interaction with a user.